Customer Service Advisor (Arabic/English) – Irbid
Enigma Corporation · Irbid
Job description
About the role
Concentrix is seeking bilingual Arabic‑English Customer Service Advisors to join its on‑site team in Irbid. You will interact with customers from a variety of leading brands across sectors such as technology, finance, travel, fashion, and healthcare, delivering consistent and high‑quality support.
Key responsibilities
- Review customer requests and respond according to their needs and situations.
- Manage multichannel interactions (voice, email, social media, chat) to ensure a consistent experience.
- Develop technical skills and learn software solutions that improve people’s lives.
- Champion better brand experiences for customers and clients.
Required profile
- Bachelor's degree or diploma in any related field.
- Proficient or bilingual in Arabic and English.
- Proactive, self‑motivated, and solution‑oriented.
- Available to work rotating and weekend shifts.
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Published 7 hours ago
Expires 1 month from now
6 views · 0 interested
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Enigma Corporation
Irbid
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