PSP Data Management, Reporting and Insights Consultant (P3)

About the role

UNRWA's Private Sector Partnerships Division (PSP) raises voluntary contributions from individuals, companies, foundations and other partners, and needs reliable fundraising data to manage income, monitor performance and inform decisions. The consultant manages the quality and reporting of PSP fundraising data, mainly in Salesforce, and reconciles information from donation platforms, payment gateways, bank transfers and Contributions Unit/Finance records. The role is hands-on, reports to the Business Intelligence and Systems Specialist and is based in HQ Amman or remotely.

Key responsibilities

• Salesforce data management: prepare, clean, validate and import donor, donation and campaign records; identify missing, duplicate or incorrectly classified records; work with the Salesforce developer on system issues.
• Income reconciliation: compare Salesforce data with payment gateway, platform, bank transfer and CU/Finance records; investigate differences such as fees, timing, refunds and currency conversions; document unresolved items.
• Reporting and analysis: produce and validate consolidated PSP income and donor reports and dashboards; explain trends, variances and performance against targets with PSP teams and the IG analyst.
• Forecasting and continuity: support forecasts and reforecasts with validated data; maintain definitions, working files and procedures; flag data risks early.
• Deliverables: monthly data quality and reconciliation update, monthly PSP reporting and insights package, planning and continuity outputs, and an end-of-assignment handover.

Required profile

• Advanced university degree (Master's or equivalent) in information systems, statistics, data analytics, computer science, business or finance, or a first-level degree plus two years of qualifying experience.
• At least 5 years of relevant experience in data management, reporting, reconciliation or analytics.
• For international assignments: at least two continuous years of relevant international experience outside UNRWA and outside the candidate's country of nationality or citizenship.
• Excellent spoken and written English.

Required skills

• Practical Salesforce experience, including data quality, imports, reports and extracts.
• Strong Excel skills and attention to detail.
• Ability to reconcile data from different systems and explain findings clearly.
• Desirable: fundraising or donor data, payment gateways, forecasting, Power BI, Power Query, SQL, and experience in a UN or nonprofit setting.

The expected duration is 6 months (possible extension under UNRWA consultancy rules and available funding), starting around 15 December 2026, full-time normally Sunday to Thursday. The consultancy is at P3 level, $314.16 per day, and the UN does not charge a fee at any stage of recruitment.