Resource Manager – Amman

About the role

The Resource Manager will oversee end‑to‑end resource deployment for a designated portfolio, partnering with senior leaders to ensure accurate forecasting and optimal talent matching to projects. This position balances autonomy with collaboration to deliver high‑quality resource management services.

Key responsibilities

• Collaborate with portfolio and offering teams to capture and update resource requirements promptly.
• Lead weekly staffing calls and ensure project changes are accurately reflected in STAFFIT.
• Build strong relationships across all levels to understand skills, experience, and career goals.
• Manage consultant allocation to assignments and communicate staffing decisions clearly.
• Monitor and follow up on accurate forecasting of chargeable and non‑chargeable work.
• Resolve resourcing conflicts and provide flexible staffing solutions for new client requests.
• Work with HR to maintain accurate people data, including joiners, promotions, and resignations.
• Onboard new joiners to Resource Management processes and systems via one‑on‑one sessions and webinars.
• Support and guide STAFFIT users with demonstrations and troubleshooting.
• Prepare and share weekly reports on resource availability, utilization, and revenue.
• Investigate and address discrepancies in monthly forecast versus actual reports.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• Experience in resource management, HR, recruitment, or talent management, preferably within consulting or professional services.
• Strong communication and stakeholder management abilities.
• Excellent organization, prioritisation, and detail‑orientation.
• Proactive, independent, adaptable and resilient in dynamic environments.

Required skills

• Power BI
• Microsoft Excel
• Microsoft PowerPoint