Hostess – Guest Service Expert

About the role

The Guest Service Expert (Hostess) creates a memorable dining experience for hotel guests by delivering attentive, friendly service and ensuring smooth operations in the restaurant area.

Key responsibilities

• Set and arrange tables according to the restaurant layout and guest reservations.
• Communicate orders and special requests accurately with the kitchen staff.
• Greet, seat, and serve guests, responding to their needs promptly.
• Maintain cleanliness of the dining area, work stations, and service supplies.
• Handle guest transactions and billing while upholding service standards.
• Perform physical tasks such as lifting, carrying, and moving items up to 25 lb unaided (50 lb with assistance).

Required profile

• High school diploma or G.E.D. equivalent.
• Less than one year of related food‑and‑beverage experience.
• No supervisory experience required.
• No specific license or certification needed.

Required skills

What we offer

• Equal‑opportunity workplace that values diversity and inclusion.
• Opportunity to join a global hospitality brand with a strong community focus.