Housekeeping Supervisor

About the role

We are looking for a proactive Housekeeping Supervisor to join our hotel within the Accor network. Reporting to the Assistant Housekeeping Manager, you will lead a team of Room Attendants, ensure high standards of cleanliness, and contribute to a memorable guest experience.

Key responsibilities

• Lead and supervise Room Attendants, ensuring service standards and overall cleanliness are consistently met.
• Handle guest concerns promptly, logging issues and notifying the appropriate departments.
• Participate in daily briefings, warm‑ups, and department meetings to align priorities.
• Provide ongoing training, coaching, and development to boost departmental morale.
• Maintain strong relationships with Engineering, Front Office, and Food & Beverage teams.
• Report maintenance items and follow all safety and sanitation policies.

Required profile

• Minimum high school diploma; post‑secondary education in hospitality preferred.
• At least 2 years of supervisory experience in hotel housekeeping.
• Proficient in English (verbal and written); additional languages are a plus.
• Strong organizational, supervisory and communication abilities.
• Ability to work effectively under pressure and resolve issues quickly.

Required skills

• Experience with Hotel Property Management Systems (e.g., Micros‑Fidelio).
• Familiarity with Opera or related hotel management software.