Operations Assistant

About the role

The Operations Assistant will support daily collection activities, ensuring smooth coordination between drivers, field teams, warehouse staff and management. This role is essential for maintaining operational efficiency in a fast‑paced logistics environment.

Key responsibilities

• Assist in coordinating daily collection operations and field activities, monitoring schedules and ensuring timely execution.
• Follow up with drivers and field teams on assignments, escalating issues to management when required.
• Prepare and update daily and weekly collection schedules and routes, coordinating changes with drivers and supervisors.
• Support warehouse personnel by tracking incoming collections, maintaining inventory records and reporting discrepancies.
• Help ensure collected materials meet quality standards and report any non‑compliance.
• Prepare daily operational reports covering collection volumes, driver activities, missed pickups, delays and inventory movement.
• Coordinate with procurement, logistics and administration to complete assigned operational tasks.
• Maintain effective communication with drivers, warehouse staff, suppliers and management, responding promptly to inquiries and urgent issues.

Required profile

• Bachelor’s degree in Business Administration, Project Management, Engineering, Logistics, Supply Chain Management or a related field.
• 2–5 years of experience in operations coordination, logistics, supply chain, administration or FMCG.
• Ability to work up to 12 hours per day, six days a week in a high‑pressure, field‑based environment.
• Strong organizational, multitasking and communication abilities.

Required skills

• Coordination of drivers and field teams.
• Scheduling and route planning.
• Operational reporting and KPI tracking.
• Warehouse inventory monitoring.