Receptionist – Front Desk & Administrative Support

About the role

The Receptionist will be the first point of contact for visitors, clients and callers at Jordan House for Tourism Promotion. Based in Amman, this role ensures a professional and welcoming front‑desk experience while supporting daily administrative operations.

Key responsibilities

• Greet and welcome visitors, clients and guests in a courteous manner.
• Answer, screen and direct incoming phone calls to the appropriate departments.
• Manage incoming and outgoing mail, courier services and deliveries.
• Maintain a clean, organized and presentable reception area.
• Schedule and coordinate meeting‑room bookings.
• Perform administrative tasks such as filing, data entry, photocopying, scanning and document preparation.
• Monitor office supplies and place orders when needed.
• Maintain visitor logs and coordinate access as required.
• Provide accurate information to inquiries and uphold confidentiality of company documents.
• Assist internal teams with general administrative duties and other tasks assigned by management.

Required profile

• Diploma or Bachelor’s degree in Business Administration, Office Administration or a related field.
• 1–3 years of experience in a receptionist, front‑desk or administrative role.
• Excellent verbal and written communication skills in English and Arabic.
• Professional appearance, positive attitude and ability to work independently or as part of a team.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).