Staff Assistant – Administrative Support

About the role

The Office of the Special Envoy of the Secretary General for Yemen is seeking a proactive Staff Assistant to provide comprehensive administrative support in Amman, Jordan. Reporting to the Administrative Officer, you will help ensure smooth daily operations and act as a key liaison between senior staff and external partners.

Key responsibilities

• Assist in managing the section’s workflow, priorities and administrative processes.
• Serve as a communications link, conveying directives, status updates and urgent matters to the manager.
• Coordinate scheduling, time‑management and resolve conflicts for the manager.
• Screen, prioritize and route incoming correspondence, preparing background documents as needed.
• Handle complex information requests, draft responses and maintain filing systems (paper and electronic).
• Oversee junior office support staff, assign tasks, set deadlines and provide training.
• Organise official receptions, meetings and events, handling logistics such as room bookings, catering and equipment.
• Process confidential information, travel arrangements, visa applications, expense statements and procurement requests.
• Proofread outgoing documents for format, grammar, punctuation and style.

Required profile

• Proven experience in administrative or secretarial roles within an international or diplomatic setting.
• Excellent written and verbal communication skills, with the ability to handle sensitive information discreetly.
• Strong organisational abilities and capacity to manage multiple tasks under tight deadlines.
• Experience supervising or coordinating junior support staff.
• Attention to detail and a commitment to high‑quality document preparation.

Required skills

• Proficiency with standard word‑processing software (e.g., Microsoft Word).
• Familiarity with office productivity tools for scheduling, travel coordination and record‑keeping.