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F&B Team Leader – Resort (199073)

IHG Hotels & Resorts

Mid 🇬🇧 English

Job description

About the role

The F&B Team Leader will oversee daily operations of a designated restaurant or outlet at the Holiday Inn Resort Dead Sea, ensuring guests receive exceptional service in line with IHG standards. Reporting to the Restaurant Manager, you will lead a team of wait staff and coordinate with kitchen and other departments to deliver seamless dining experiences.

Key responsibilities

  • Supervise and coordinate daily outlet operations for smooth service flow.
  • Lead, motivate and support wait staff to achieve service excellence.
  • Conduct briefings, assign duties and communicate operational updates.
  • Handle guest feedback, complaints and special requests professionally.
  • Assist with table allocation, reservations and seating arrangements.
  • Monitor outlet cleanliness, setup, presentation and readiness.
  • Promote menu items and upsell beverages and special promotions.
  • Support inventory control, equipment monitoring and outlet administration.
  • Collaborate closely with Kitchen, Stewarding and other departments.

Required profile

  • Minimum 2–3 years of Food & Beverage experience in a 4‑ or 5‑star hotel or upscale restaurant.
  • At least 1 year of supervisory or team‑lead experience in F&B operations.
  • Strong leadership, communication and interpersonal abilities.
  • Passion for delivering memorable dining experiences.
  • Ability to manage multiple priorities in a fast‑paced environment.

Required skills

  • Knowledge of restaurant operations, service standards and hygiene practices.
  • Understanding of food safety requirements and inventory control.

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Published 3 months ago

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IHG Hotels & Resorts