Sales & Social Media Response Specialist

About the role

The Sales & Social Media Response Specialist will be a primary point of contact for prospective learners reaching out to A Learning PRO. You will ensure a professional and helpful experience, guiding them from initial inquiry through to enrollment.

Key responsibilities

• Respond promptly to inquiries received via phone, email, and social media platforms.
• Understand prospective learners' needs and provide accurate information about courses and programs.
• Follow up with leads, nurture relationships, and assist them through the registration process.
• Collaborate with the sales and marketing teams to align communication strategies.
• Maintain records of interactions and update the CRM system as required.

Required profile

• Strong communication and interpersonal skills.
• Customer‑focused mindset with the ability to handle multiple inquiries simultaneously.
• Interest in education, professional development, and digital learning.
• Ability to work independently and as part of a team.

Required skills

• No specific technical skills required.

What we offer

• Opportunity to work in a fast‑growing educational academy.
• Dynamic environment with exposure to sales, marketing, and social media.
• Professional development and career growth prospects.