Senior Human Resources Business Partner

About the role

The Senior Human Resources Business Partner leads all HR activities within the store environment, covering talent acquisition, development, performance management and total rewards. Working closely with business leaders, the role ensures the workforce is productive, compliant and aligned with strategic objectives.

Key responsibilities

• Maintain compliance with company policies, code of conduct, employee handbook, uniform standards, working hours and staff facilities.
• Provide guidance to managers on employee relations matters, including disciplinary actions and documentation.
• Advise managers on team development and ensure employees have the skills needed for current and future business demands.
• Support the performance review cycle, manage the appraisal system and relay learning needs to the talent development team.
• Apply health and safety protocols to identify and mitigate risks.
• Conduct exit interviews, manage transfers, relocations and keep accurate documentation.
• Contribute to succession planning through workforce trend analysis and develop internal talent pipelines.
• Lead recruitment processes from attraction to onboarding, ensuring smooth integration of new hires.
• Analyze HR data to identify trends, improve employee engagement and drive business performance.
• Maintain optimal staff structure, allocate budgeted hours and headcount in line with local regulations.
• Coordinate employee engagement activities and programs.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Four to six years of experience in HR or a comparable role.
• Fluency in English; Spanish is a plus.

Required skills

• Proficiency in Microsoft Office.