Key Account Executive

About the role

The Key Account Executive will drive growth by building and maintaining strategic relationships with high‑value clients. This position focuses on long‑term partnerships, contract management, and profitability optimization in line with the company’s Key Account Approval Policy.

Key responsibilities

• Identify and target potential key accounts, develop tailored proposals, contracts and quotations, and manage onboarding compliance.
• Maintain long‑term partnerships, conduct regular business reviews, manage renewals, service contracts and upselling opportunities.
• Coordinate with Refilling, Finance and Marketing departments to ensure delivery, pricing, credit, and promotional activities are aligned.
• Maintain accurate client data in the ERP system and produce weekly/monthly performance reports on sales, margin and client activity.
• Monitor client satisfaction and proactively resolve service issues.

Required profile

• Bachelor’s degree in Business, Sales or Marketing.
• 4–6 years of B2B/key‑account experience in fragrance, FMCG or a service industry.
• Strong negotiation, relationship management and presentation skills.

Required skills

• Proficiency with ERP systems.
• Advanced Excel skills.
• Experience using CRM tools.