هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 16/08/2026. لم تعد تقبل الطلبات.
Customer Onboarding Consultant
ZenHR · Amman
وصف الوظيفة
About the role
ZenHR is seeking a passionate Customer Onboarding Consultant to lead the implementation of its cloud‑based HRMS for SMEs and enterprises across the MENA region. You will act as the primary liaison with customers, ensuring a smooth transition to the ZenHR platform and successful adoption of its features.
Key responsibilities
- Serve as the main point of contact for SME and enterprise customers throughout the onboarding journey.
- Collect, cleanse, and migrate customer data into ZenHR accounts following quality guidelines.
- Prepare data templates and perform advanced data clustering and filtration.
- Learn and apply MENA labour law and internal policies within the system.
- Configure payroll, attendance machine integrations, and financial system connections.
- Train customer stakeholders on using ZenHR and run payroll in compliance with local tax and social security regulations.
- Maintain regular project status updates and coordinate with the project management team.
- Provide handover documentation to Technical Account Managers and ensure post‑implementation customer satisfaction.
Required profile
- Motivated team player with a strong desire to learn.
- Excellent communication skills and ability to build lasting customer relationships.
- Detail‑oriented and capable of managing multiple implementation projects simultaneously.
- Interest in digital transformation and HR technology within the MENA market.
Required skills
What we offer
- Flexible working hours with remote/work‑from‑home option.
- Health insurance coverage from day one.
- Access to online and in‑person mental health sessions.
- A supportive Zen work atmosphere and a great culture.
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